Consultations from N$150. Medication, nurses, and therapy on one account. No waiting periods.
From
N$150 / consult
Find your path
Pick what fits. We will show you the plan, the price, and the next step.
For patients
Your family on one account. Pay only when you need care.
Why it works
Pay only when you need care. Add up to five dependants on one account - your family, your domestic worker, your parents.
Used by Namibian families across Windhoek, Oshakati, and Swakopmund.
What you can do
Nine services. One account. Top up when you need it. Pick the service. Pay the price you see.
See a doctor from your phone. 15–20 minutes.
Learn moreQuick advice by chat or call.
Learn moreA nurse at your door in Windhoek metro.
Learn moreOne hour with an HPCNA-registered counsellor.
Learn moreChronic medication delivered. Prepaid vouchers.
Learn moreYour records, on your phone.
Learn moreBlood pressure, sugar, weight - tracked at home.
Learn moreBook, register, and consult on one platform.
Learn moreN$120 a month. Full account. Designed for campus life.
Learn moreCash > Credit
Medical aid is a fund you wait for. PatientCare is cash you already hold. Use the right tool for the moment.
Feature
Medical aid
A fund you wait for
PatientCare
Cash you already hold
Waiting period
3 to 12 months
None - works on top-up
Co-pay
Often required
You see the price first
Monthly commitment
Fixed premium, even when unused
Top up from N$50 when you need to
Dependant add-on
Per-person premium, underwriting
Add up to 5, one account
Medical aid is a fund you wait for. PatientCare is cash you already hold.
Solutions for providers and clinics
A modern all-in-one EMR and practice management system that brings appointments, documentation, and payments into one workflow. Consult, chart, and get paid without switching tools or chasing paper files.
Run your whole clinic from one portal. Bookings, patient files, billing, and every provider on your team in one place.
The web workspace for doctors, nurses, and therapists. Consult online or in person and document it all in one place.
Featured in
In the news
Virtual care, real reach.
An additional access point - not a replacement for hospitals.
A late call for help brought a critical-care nurse to a Windhoek grandmother's bedside, and her diabetes emergency under control. It also gave PatientCare the push to formalise its home-based Elderly Wellness Programme.
PatientCare
10 July 2026
About PatientCare
PatientCare exists because access to healthcare in Namibia should not depend on what you earn or where you live. We are a small team on a clear mission, building one product, doing it well.
Mission
Enhance accessibility, affordability, and quality in healthcare services for every Namibian - personalised, compassionate, and centred around the needs of patients.
Vision
A future where innovative solutions break barriers to access — making healthcare universally affordable and tailored to the unique needs of every patient.
What we stand for
These are not posters on a wall. They are how we hire, what we ship, and how we say no.
Every decision starts with the patient. We build for the person who has never seen a doctor online, not the person who already has everything.
No hidden fees. No fine print. You see the price before you pay. That is the deal - and it does not change.
Built in Windhoek. Operated for Namibians. Revenue stays in the country. Data stays in the country.
HPCNA-verified providers. POPIA-aligned data handling. NAMFISA-cleared scope. We do not cut corners on compliance.
If you can buy airtime, you can buy healthcare. That is the bar we build to - not the private hospital waiting room.
We measure success in consultations delivered and sick notes issued, not slides pitched or buzzwords used.
The team
Three co-founders, complementary skills, one shared frustration with the status quo.
Co-founder & CEO - The Hustler
Visionary leader driving growth, partnerships, and strategy. Jesse built PatientCare from a problem he saw every day: Namibians who needed care but could not access or afford it.
Co-founder & CTO - The Hacker
Engineer behind the platform. Phillip designs the account system, provider integrations, and the infrastructure that keeps care available around the clock.
Co-founder & CMO - The Healer
HPCNA-registered medical professional who ensures clinical quality, provider standards, and patient safety are never compromised in pursuit of scale.
100%
Namibian-owned
HPCNA
Verified providers
POPIA
Aligned
NAMFISA
Cleared scope
Three steps. Sixty seconds.
Top up from N$50. Book a doctor, nurse, or therapist. Redeem medication at a pharmacy near you.
Top up
EFT, card, or Invoice - from N$50.
Book
Doctor, nurse, or therapist. Video, chat, or home visit.
Redeem
Voucher goes to a pharmacy near you.
Talk to us
Patient, employer, provider, or partner - drop us a line and the right person on our team will reply within one working day.
Talk to a human
+264 81 815 4654
Email us
jesse@patientcare.care
Windhoek HQ
By appointment only
POPIA-aligned. Your message is sent securely. We never share your details with anyone outside the PatientCare team.
Real doctors. Real nurses. Real prices. One account you control.
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