Explore healthcare services, manage appointments and plan for care through one prepaid Health Account. All bookings are made and managed through the PatientCare app.
Online GP consultation
N$150.00 / consult
Find your path
Pick what fits. Explore the care options, guidance and next steps for you.
For patients
Explore care options, check the price and manage bookings through your PatientCare Health Account.
Why it works
Your Health Account brings care choices and bookings into one place. Add family members in the app and choose who the appointment is for.
All bookings go through PatientCare. For clinic visits, wait for confirmation before attending.
For employers
Discuss your employees' care needs, locations and budget, and explore prepaid healthcare support for your workplace.
Why it works
Start with your employees' care needs and locations. Our team can help you explore the arrangements for your workplace.
Agree the scope, budget and next steps with our team.
For students
Compare the consultation options and standard fees. Check providers and availability in PatientCare before booking.
Why it works
Check the consultation type, provider and price before booking. Therapy and counselling options are listed alongside other care in PatientCare.
Use the app to review availability, the final fee and booking requirements.
For providers
Explore the provider experience and learn about the requirements for working with PatientCare.
Why it works
Find the provider tools, application steps and contact route in one place. Discuss your practice's requirements before getting started.
Review the application and onboarding requirements for your professional category.
For partners
Talk to us about the people you support and how you would like to work with PatientCare.
Why it works
Share the needs of the people you support. Explore the available routes for working with PatientCare, including the agent programme.
Speak to our team about the right starting point for your organisation.
Your Health Account
Health Units are prepaid healthcare service credits. Your Health Account brings your balance and your next steps towards care into one place.
Get the PatientCare app and complete your profile. Add family members if you are arranging care for them.
Explore the services and providers available to you. Check the location, appointment options and price.
Review the fee and submit your booking in the PatientCare app. Clinic requests need confirmation from the clinic.
Plan your care. See the price first.
One Health Unit carries N$1 of healthcare service value. Check the service, provider and final total in PatientCare before booking. PatientCare is not medical aid or insurance.
Clear prices. One place to book.
Our standard consultation fees, in Namibian dollars. Each amount is the total per consultation, including the platform fee.
One Health Unit carries N$1 of healthcare service value.
Available services and providers are shown in the app. Check your selected service and final total before confirming.
Prices checked .
Explore prices & booking guidanceBooking a clinic visit? Check the fee for your selected clinic and provider in PatientCare. Clinic-specific fees can differ from these standard consultation fees. Review your total before confirming.
Explore clinics and locationsUse the app to choose your service, review the price and submit your booking. For a clinic visit, wait for the clinic to confirm your request in PatientCare before attending.
Health Rewards
Learn about PatientCare Health Rewards and ask our team what is available for you or your workplace. Check the activities, rewards and programme terms before taking part.
Solutions for providers and clinics
Explore PatientCare tools for providers and clinics. Discuss your appointments, documentation and payment workflows with our team before getting started.
Explore the Clinic Portal and discuss the people, workflows and requirements that matter to your practice.
Learn about the provider experience, review the application steps and find the portal login route.
In the news
Virtual care, real reach.
An additional access point - not a replacement for hospitals.
PatientCare is part of Botswana Tech Fund's first accelerator cohort, representing Namibia alongside founders building businesses across Southern Africa. Our co-founder and CEO reflects on what the selection means and where we go from here.
Jesse Liula Schiceya
14 October 2026
For yourself or your family, start in the PatientCare app. Create an account and follow the profile checklist. You do not need a separate paper application form. Business and provider enquiries have their own routes on this website.
PatientCare is a prepaid healthcare-access platform, not medical aid or insurance. Your Health Account holds Health Units to use towards available healthcare services. You can use PatientCare whether or not you have medical aid.
Health Units are prepaid healthcare service credits held in your PatientCare Health Account. You use the available balance towards eligible services. Check the service, its price and the applicable terms before topping up or booking.
A Health Account top-up adds prepaid value for healthcare. It is not a subscription payment. Your top-up is credited to the balance you use towards services, so check each service's price before booking.
Standard consultation fees are N$70.00 for online nurse consultation, N$150.00 for online GP consultation, N$200.00 for online therapy & counselling, N$300.00 for online clinical psychology, N$200.00 for nurse home visit. These are per-consultation totals, including the platform fee. Clinic-specific fees and the final total are shown in PatientCare before you confirm. One Health Unit carries N$1 of healthcare service value. All bookings go through PatientCare; follow the payment and balance requirements shown for your selected service.
Yes. Add family members through the app's dependants flow and complete the required profile information for each person. Choose the correct family member when starting a booking. Available Health Units can be used towards their care.
Yes. Businesses can discuss allocating Health Units to employees through a workplace arrangement. Employees can also contribute to their Health Accounts. Our team can explain the options for your organisation, including staff who already have medical aid.
Three steps to get started.
Explore care, review the fee and make every booking through the PatientCare app.
Set up
Create your account and complete the required profile information.
Choose
Check the service, provider, location and price.
Book
Submit through PatientCare and follow the confirmation steps.
Stuck on a step? Read the setup guide or talk to our team.
Health Account and Health Rewards screens · App previews
Talk to us
Whether you are looking for care, supporting a team or growing a practice, tell us what you need.
All appointments are booked through the PatientCare app. This form, email and WhatsApp are for enquiries and support. Get the app to book.
Keep up with PatientCare updates on WhatsApp.
Join the WhatsApp community (opens WhatsApp in a new tab)Talk to a human
+264 83 679 9508
Email us
admin@patientcare.care
Windhoek HQ
By appointment only
Please leave medical details and personal health records out of this enquiry.
Explore your care options, review the price and book through the PatientCare app.
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