Private healthcare for your team,
without a medical aid.
PatientCare for Business is a pre-paid way to look after staff who have no medical aid. Buy health units at N$300 each, keep them in your company account, and assign one whenever an employee falls sick. Staff are seen quickly, and units never expire.
Why businesses choose this
Medical aid is out of reach for most workers.
Full company medical aid is expensive and hard to justify for lower-income staff who may move between jobs. So most employees go without, put off seeing a doctor, and lose work days when they get sick. PatientCare gives your team real access to private care at a price a business can actually plan for. You only spend when someone needs care.
- No monthly fee per employee. You buy units and assign them when they are needed.
- Nothing is wasted. Units you have not assigned stay in your company account for the next person who falls sick.
- Staff get seen quickly by a real doctor, so they recover and get back to work sooner.
How it works
From purchase to consultation in four steps.
You stay in control of the budget. HR decides who gets a unit and when, and every unit is tracked in your company account.
- 1
Buy health units
Top up your company account with health units at N$300 each. Pay by EFT, card, or invoice.
- 2
Load your employees
Add your team to your company account so they are ready the moment they need care.
- 3
Assign a unit
When someone is sick, HR assigns a unit and N$300 lands in that employee's health account.
- 4
They get care
The employee consults a doctor in the app or in person at a partner provider.
How the money works
One unit, N$300, straight to the employee.
Assigning a unit credits N$300 to that employee's PatientCare health account. A GP consultation is N$150, and whatever is left stays in their account for other PatientCare services or to pay for medication.
One health unit
N$300
Credited in full to the employee's health account the moment HR assigns it.
GP consultation
N$150
A consultation with a doctor, in the app or in person at a partner provider.
Left to use
N$150
Stays in the account for other PatientCare services or to help pay for medication.
Prices shown as a worked example. Consultation and service fees may vary.
What your business gets
Look after your team the practical way.
Built for Namibian employers who want their people looked after without the cost and admin of a full medical aid.
One company account
Units sit in your company account until you assign them, so nothing you buy goes to waste.
Units never expire
Buy ahead of time and use them whenever your team needs care through the year.
HR assigns on demand
Your team decides who gets a unit and when, with every assignment tracked.
Volume pricing
Larger orders get better rates. Talk to us for a quote that fits your headcount.
In the app or in person
Employees consult a doctor by video or chat, or visit a partner provider near them.
A trusted doctor for your team
Add a doctor to your business who gets to know your staff and gives consistent, genuine assessments.
Your whole team, ready
From a handful of staff to a large workforce, everyone can be ready in one account.
One health account per employee
Each person keeps their own account, so their care and records stay with them.
Works with medical aid too
Staff who already have a medical aid can use PatientCare and claim our services back from all Namibian medical aids.
Simple top-ups and invoicing
Add units by EFT, card, or invoice, and see exactly where your budget goes.
More than sick care
Build a healthier team with Health Rewards.
PatientCare for Business is not only there when someone falls ill. Health Rewards helps you grow a healthy company culture by encouraging your people to stay active. Promote hikes, health check-ups, and friendly internal challenges, and let staff earn health points for taking part. Those points turn into PatientCare rewards like consultation vouchers, so looking after their health pays your team back.
See how Health Rewards worksPromote healthy activities
Get your team moving with hikes, check-ups, and wellness days that count towards points.
Run internal challenges
Set up friendly team challenges and leaderboards that get everyone taking part.
Earn health points
Every completed activity and challenge earns points, tracked automatically in the app.
Redeem for real care
Points turn into PatientCare rewards like consultation vouchers your team can actually use.
Clear and compliant
Access to private care, not a medical aid.
PatientCare is not a medical aid and does not replace one. It is a pre-paid way to give your team affordable access to private healthcare, handled to Namibian standards.
Not a medical aid
No monthly fee per employee. You buy health units and use them when your team needs care.
HPCNA-verified providers
Every doctor and nurse your team sees is a registered, verified professional.
POPIA-hardened records
Employee health records are encrypted and handled to Namibian data-protection standards.
NAMFISA-cleared scope
The platform operates within a cleared regulatory scope.
Common questions
What businesses ask us.
- Is this a medical aid?
- No. PatientCare is not a medical aid and does not replace one. It is a pre-paid way to give your employees affordable access to private healthcare, with no monthly fee per person and no forms before they can be seen.
- Do the units expire?
- No. Units stay in your company account until you assign them, so you can buy ahead and use them across the year.
- What happens if an employee leaves?
- Units you have not assigned stay in your company account for the rest of your team. You only spend a unit when you assign it to someone who needs care.
- What does a consultation cost?
- Assigning a unit puts N$300 into the employee's health account. A GP consultation is N$150, and the rest stays in their account for other PatientCare services or medication.
- How does an employee see a doctor?
- They can consult a doctor in the PatientCare app by video or chat, or visit a partner provider in person, whichever suits them.
- What about staff who already have a medical aid?
- They can use PatientCare too. Employees who are on a medical aid get the same services and can claim them back from all Namibian medical aids, so your whole team benefits, whether or not they have a medical aid.
- How do you stop sick notes being handed out too easily?
- Every consultation is a genuine assessment by a registered doctor who decides on clinical grounds, so a sick note is only issued when it is warranted. You can add a trusted doctor to your business who gets to know your team and gives that continuity, and PatientCare runs automated checks that flag unusual patterns to keep the system fair for everyone.
- Can we reward staff for staying healthy?
- Yes. With Health Rewards, your team earns health points for activities like hikes, health check-ups, and internal challenges. Those points turn into PatientCare rewards such as consultation vouchers, which helps you build a healthier company culture.
- Is there a minimum order or bulk pricing?
- Larger orders get better rates. Talk to us and we will put together a quote that fits your headcount.
Bring private care to your team.
Give your employees affordable access to a doctor, without the cost of a full medical aid. Book a demo and we will help you set up your company account.