Run your whole clinic,
from one portal.
The PatientCare Clinic Portal is where practices manage everything in one place. Take bookings from PatientCare app patients, walk-ins, and patients who are not on PatientCare yet, keep one patient file per person, bill and get paid, and coordinate every provider on your team.
What your clinic can do
One portal for the whole practice.
Front desk, providers, and billing work from the same system. No spreadsheets, no double entry, no chasing paper files.
Bookings from every channel
Take bookings from PatientCare app patients, walk-ins, and patients who are not on PatientCare yet.
One patient file per person
Histories, notes, and documents in a single shared record across every provider in your clinic.
Integrated billing and payments
Invoice, take card and in-app payments, and reconcile every consultation in one place.
Medical aid claiming
Submit claims to every Namibian medical aid from the invoice, with the scheme's share and the patient's portion split for you.
Multi-provider scheduling
Manage calendars and availability for every doctor, nurse, and therapist on your team.
The full Provider Portal built in
Every clinician gets consultations, prescriptions, sick notes, and SOAP notes at their fingertips.
Clinic overview and reporting
See bookings, revenue, and provider activity across the whole clinic at a glance.
Versioned records
Every change to a patient file is tracked, so you always see who edited what and when.
Branded invoices
Send invoices carrying your clinic's name, logo, and banking details.
Scheduling rules and availability controls
Set working hours, buffers, and booking rules per provider and per service.
From setup to first payment
Get your clinic running in four steps.
We onboard your practice, verify your providers, and get you taking bookings and payments in one system.
- 1
Onboard your clinic
Register your practice. We set up your clinic and confirm your professional registration.
- 2
Add your providers
Invite your doctors, nurses, and therapists. Each gets their own Provider Portal login.
- 3
Open your calendar
Take bookings from the app, from walk-ins, and from patients who are not on PatientCare.
- 4
Bill and get paid
Invoice, collect card and in-app payments, and reconcile everything in one place.
Includes the Provider Portal
Every provider gets the full Provider Portal.
The Clinic Portal includes everything in the PatientCare Provider Portal for each clinician on your team: online and in-person consultations, prescriptions, sick notes, and SOAP notes. The clinic adds the shared layer on top with bookings, patient files, billing, and multi-provider scheduling.
Medical aid claiming
Claim from every Namibian medical aid.
Capture the patient's medical aid once, code the visit, and claim from the same invoice. Each claim is priced on the tariff schedule the fund pays, and the patient sees only their portion.
- Namibia Health Plan (NHP)
- Namibia Medical Care (NMC)
- Nammed Medical Aid Fund
- Renaissance Health Medical Aid Fund
- Heritage Health Medical Aid Fund
- GemHealth Medical Scheme
- Napotel Medical Aid Fund
- Public Service Employees Medical Aid Scheme (PSEMAS)
Pricing
One subscription per branch.
Each branch pays N$1,799 a month with three clinical seats included. Reception, finance and administration logins are free. You only pay for the clinicians patients can book.
Your first 15 bookings are free. Billing starts after them.
Clinic branch
For access-pricing clinics on PatientCare.
Includes 3 clinical seats
then N$499 per additional clinical seat. N$999 once-off setup.
Save 15% with annual billing
- Bookings and patient management
- Clinical records and prescriptions
- Claims, with no PatientCare processing charge
- Unit redemption
- Financial reporting
- Reception, finance and admin users included
- Standard support
Custom
For arrangements that need their own terms.
For hospitals and large clinic groups
Save 15% with annual billing
- Everything in Clinic branch
- Terms agreed for your organisation
- Software-only use of the platform
- Dedicated onboarding
Built for Namibian clinics
Compliant, secure, and paperless.
Your providers keep full clinical autonomy. We handle the security, the compliance, and the admin so your team can focus on patients.
Verified providers
Every clinician you add has their professional registration confirmed.
Secure records
Patient files are encrypted and handled to Namibian data-protection standards.
A defined regulatory scope
See the regulatory disclosure for the scope the platform operates within.
Auditable billing
Every invoice and payment is recorded and reconciled in one place.
Bring your clinic onto PatientCare.
Manage bookings, patient files, billing, and your whole team in one portal.