Solutions · Clinic Portal

Run your whole clinic,
from one portal.

The PatientCare Clinic Portal is where practices manage everything in one place. Take bookings from PatientCare app patients, walk-ins, and patients who are not on PatientCare yet, keep one patient file per person, bill and get paid, and coordinate every provider on your team.

Multi-providerPOPIA-hardenedIntegrated payments

What your clinic can do

One portal for the whole practice.

Front desk, providers, and billing work from the same system. No spreadsheets, no double entry, no chasing paper files.

  • Bookings from every channel

    Take bookings from PatientCare app patients, walk-ins, and patients who are not on PatientCare yet.

  • One patient file per person

    Histories, notes, and documents in a single shared record across every provider in your clinic.

  • Integrated billing and payments

    Invoice, take card and in-app payments, and reconcile every consultation in one place.

  • Multi-provider scheduling

    Manage calendars and availability for every doctor, nurse, and therapist on your team.

  • The full Provider Portal built in

    Every clinician gets consultations, prescriptions, sick notes, and SOAP notes at their fingertips.

  • Clinic overview and reporting

    See bookings, revenue, and provider activity across the whole clinic at a glance.

  • Versioned records

    Every change to a patient file is tracked, so you always see who edited what and when.

  • Branded invoices

    Send invoices carrying your clinic's name, logo, and banking details.

  • Scheduling rules and availability controls

    Set working hours, buffers, and booking rules per provider and per service.

From setup to first payment

Get your clinic running in four steps.

We onboard your practice, verify your providers, and get you taking bookings and payments in one system.

  1. 1

    Onboard your clinic

    Register your practice. We set up your clinic and verify your HPCNA registration.

  2. 2

    Add your providers

    Invite your doctors, nurses, and therapists. Each gets their own Provider Portal login.

  3. 3

    Open your calendar

    Take bookings from the app, from walk-ins, and from patients who are not on PatientCare.

  4. 4

    Bill and get paid

    Invoice, collect card and in-app payments, and reconcile everything in one place.

Includes the Provider Portal

Every provider gets the full Provider Portal.

The Clinic Portal includes everything in the PatientCare Provider Portal for each clinician on your team: online and in-person consultations, prescriptions, sick notes, and SOAP notes. The clinic adds the shared layer on top with bookings, patient files, billing, and multi-provider scheduling.

Pricing

Pay per bookable seat.

Every provider you can book is one seat. Start with three and add more as your clinic grows. Admin and reception logins are free, so you only pay per bookable provider. Each seat includes the full Provider Portal.

Start with a 30-day free trial. No card required.

Starter

For small practices getting online.

N$849per month, billed annually

Includes 3 seats

then N$254 per additional seat, up to 5 seats

  • Bookings from every channel
  • Automated reminders and confirmations
  • One patient file per person
  • Basic invoicing
  • Full Provider Portal per seat
  • Email support
Most popular

Growth

For growing, multi-provider clinics.

N$1,529per month, billed annually

Includes 3 seats

then N$467 per additional seat, up to 20 seats

  • Everything in Starter
  • Multi-provider scheduling
  • Online forms and digital consent
  • Integrated card and in-app payments
  • Clinic reporting and workflow automation
  • Priority support

Practice

For groups, franchises, and multi-location.

Customquote

For larger and multi-site clinics

  • Everything in Growth
  • Advanced analytics and exports
  • Multi-location management
  • Audit trails and access controls
  • API access
  • Dedicated onboarding and SLA

Built for Namibian clinics

Compliant, secure, and paperless.

Your providers keep full clinical autonomy. We handle the security, the compliance, and the admin so your team can focus on patients.

  • HPCNA-verified providers

    Every clinician you add is a registered, verified professional.

  • POPIA-hardened records

    Patient files are encrypted and handled to Namibian data-protection standards.

  • NAMFISA-cleared scope

    The platform operates within a cleared regulatory scope.

  • Auditable billing

    Every invoice and payment is recorded and reconciled in one place.

For clinics and practices

Bring your clinic onto PatientCare.

Manage bookings, patient files, billing, and your whole team in one portal.